Fundamentals for Successful Performance Support

Fundamental #1: Most Performance Support efforts fail before they start or fail to extend beyond the first project or application. Why? Because creating the content in the right quantity, quality and variety is too hard.

Fundamental #2: At the moment of need, if users have to look for Performance Support, they won’t. If they find something and it’s not right, they won’t try again. Performance Support must be relevant, accurate and effortless.

Fundamental #3: If the first two challenges are overcome, the demand for Performance Support will grow. Now you must be able to manage it in high volume, across projects and over time.

Illo fundamentals

Management

Mike Graham

Mike Graham

CEO

ameron Kelley

Cameron Kelley

Operations / Engineering

Bob Moore

Bob Moore

Finance and Admin

David Miller

David Miller

Customer Success

Uli Weigelt

Uli Weigelt

International

Peter Reynolds

Peter Reynolds

Business Development

Paula Graham

Paula Graham

Key Accounts

Jeff Ng

Jeff Ng

Product & Marketing

Careers at Epilogue Systems

 

Epilogue Systems is a fast growing company with a laser guided focus on creating the best Electronic Performance Support platform. We’re also focused on building the best team possible to support this mission. If you’re smart, dedicated, and passionate and want to grow your career, come join our team!