A Better Way to Train on Your Critical Applications
Employee training and retraining is a necessity for all organizations. Whether onboarding a new employee, or teaching an employee how to use a new enterprise application, companies must equip their workers with the knowledge they need to do their jobs effectively.
Traditional training and retraining methods rely heavily on classroom and virtual instruction. Both approaches successfully engage employees during training sessions, but within 6 days, participants are likely to have forgotten up to 77% of what they learned. This means 77% of the employee’s time, the trainer’s time, and the company’s money has been wasted.
Employee training and retraining is a necessity for all organizations. Whether onboarding a new employee or teaching an employee how to use a new enterprise application, companies must equip their workers with the knowledge they need to do their jobs effectively.
Traditional training and retraining methods rely heavily on instructor-led training, computer-based training (virtual ILT and eLearning) and systems that facilitate structured curriculum management (Learning Management Systems). A newer approach gives users choices in developing their own array of personalized learning and content (Learning Experience Platforms).
Both approaches successfully engage employees during training sessions, but within days, participants are likely to have forgotten up to 77% of what they learned. This means 77% of the employee’s time, the trainer’s time, and the company’s money has been wasted. Further, in the world of application adoption and effective use, any methodology which draws the user away from the target application in order to find, consume and return to the target application faces poor outcomes.
Epilogue Opus delivers the right knowledge to the right employee at the right time – the exact moment when help is needed. While working in the target application, users can access help and guidance simply by clicking on the Opus Advisor which is a browser extension or an embedded widget in the target application. The Advisor knows who the user is, what application and where in the application they are, their department or role and the language they speak. As a result, the user is presented with the most relevant user help and guidance but can always use the search function as well.
Epilogue Opus is like a GPS for your enterprise applications. Improve user adoption and proficiency, eliminate costly and disruptive application scenario training and help give your users the knowledge they need to get their jobs done faster.
Document workflows and business processes in minutes
With Epilogue’s full suite of application documentation tools, documenting workflows and producing high-quality job aids couldn’t be faster or simpler. Enterprises can quickly produce documentation on CRMs, HCMs, and ERPs.
Apart from speed and ease of use, Epilogue’s smart documentation tools support customization. Featuring an intuitive and flexible editor, users can publish documentation as it was recorded, or incorporate different elements, like notes, voice instructions, and PowerPoint slides.
With Epilogue smart documentation, you can automatically produce up to eight output types from a single recording, all of which can be tailored to fit your branding and unique business goals.
Maximize your Training efforts and outcomes with Epilogue Opus.
Leverage your Subject Matter Experts for broad and fast documentation of your application tasks. They don’t need to know Opus.
Generate assets that can be incorporated into other learning methods such as eLearning, instructor led training and learning management systems.
Your users’ needs are diverse, give them what they need.
Opus enables agile application documentation and in-application support.
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