Key Results
3 WEEK
90 DAYS
1000 UPK+
Acme Brick, a Berkshire Hathaway subsidiary, was founded in 1891 and produces and distributes building materials for its construction customers in a variety of colors, shapes and sizes. It operates more than 20 brick manufacturing plants, and additionally manufactures all-brick wood burning fireplace systems. Acme Brick operates a family of companies, including American Tile Supply (residential, commercial and natural stone tiles), Featherlite (masonry materials), IBP Glass Block Grid System (glass blocks set in custom-made aluminum grids) and Texas Quarries (limestone).
In 2022, Scott Moran, the Manager of Enterprise IT Systems was tasked with replacing their eLearning solution Oracle UPK as it would become unsupported by Oracle at the end of the year and Acme needed materials to support their employee base using IT Applications such as JD Edwards. Acme had been using UPK for nearly 20 years and had nearly 500 UPK Topics to convert. Moran considered tools such as Ancile uPerform, Datango & Camtasia, but settled on Epilogue Opus and was assisted through the selection process by their internal UPK Team.
Moran focused on salvaging UPK content, and wanted all educational, end user support and change content for their JDE installation, evolving to have all employees become self-sufficient in ongoing creation and support in Finance, Human Resources and Supply Chain Management. Moran knew that one of the most important aspects was the ongoing, easy maintenance and consumption of that content for those JDE areas for all their business units.
Having used Oracle UPK extensively for 20 years, Acme Brick were able to implement Epilogue Opus in under 3 weeks in 2023 and are planning to have Business Units’ Subject Matter Experts creating content in Opus : as Acme Brick continue progressive change management and change communications. Looking forward with Opus there are no restrictions to any other IT Applicatio.
Acme Brick also looked at other solutions including Adobe Suite, Whatfix, TTS, Ancile uPerform, Datango and Epilogue Opus, and states “We took advise the UPK experts at Epilogue and tested all offerings thoroughly, and because Opus could salvage and convert our UPK content in bulk, and now is 100% web based with Opus stored in one location via AWS, as well as the ability to use the Opus Content Library as an LCMS, the decision was straightforward”. Moran continues “Opus allows us to have a lean content development process, using the SMEs to author the content, then my Team reviews, edits and publishes from one screen and all the Opus outputs are updated : the Opus Solution saved our UPK lives“ Moran continues “Opus was also the clear choice on UPK conversion, in testing and security. In fact, some of the competitors we looked at to Opus do not have a UPK converting process, which was a major factor for Acme Brick”.
The key to accellerating your digital adoption
Highlights at Acme Brick include
- Opus is now the JDE end user support platform for all staff
- Replaced all UPK in 2023 in under 1 day
- Acme Brick have over 150 Documents created and increasing
- Acme Brick have SME Users creating and maintaining
- Opus will support multiple languages
Circular Edge
Key Results
3 WEEKS
14 out of 28
UPK+
Highlights include:
- Opus is now the JDE end user support platform for all staff
- Replaced UPK in 2023 in under 3 weeks
- IT Applications include JD Edwards, Salesforce, & HCM
- Over 800 UPK Documents converted in minutes to workable Opus Content
- Now using Opus Follow Me for live In Application Support
- Opus will support multiple languages including, Thai, Chinese, Portuguese, Spanish and English
- Customer estimates an ROI of over $45,000 in year 1 in replacing UPK with Opus
Circular Edge [ CE ] is an award-winning business advisory and consulting services provider specializing in Oracle SaaS Applications (ERP, EPM, HCM, SCM), Cloud Infrastructure, JD Edwards, Oracle CX and NetSuite.
In March 2023, the JD Edwards [JDE] Practice & Innovation Director, knew that their Customers eLearning solution Oracle UPK had ended its support life and needed to a solution to replace it to assist their customers’ employee base using IT Applications such as JDE. One of these was their long standing Customer, a billion dollar American based animal health and mineral nutrition company whose products include antibacterials, anticoccidials, anthelmintics, as well as animal nutrition and vaccines for livestock. The Customer operates through three segments Mineral Nutrition, Performance Materials, and Animal Health, from which most of its revenue is derived. As the Customer operates in the United States, Latin America, Canada, Europe, Middle East, Africa, and Asia-Pacific, ease of use and languages conversion were vital: currently this Customer uses 14 of the 28 Opus Languages on offer.
“Opus was also the clear choice on UPK conversion, in testing and security. In fact, some of the competitors we looked at to Opus do not have a true UPK converting process, which was a factor for the Customer.”
The Customer had several Key Business Objectives including migration away from Oracle UPK and increase user adoption. These objectives were mirrored in Learning offerings:
