Partners - Epilogue Systems

Better together

Learn how partnering with Epilogue and our Opus DAP improves project productivity, user adoption and client satisfaction

Accelerate with Opus

Active Partners

Processes
in Opus

143k

Enhanced Onboarding: streamline onboarding process with personalized interactive training
Increased User Engagement: reduce frustration and increase adoption rates with interactive walkthroughs, tooltips, and prompts within UI
Efficient Training & Support: deliver targeted training at the point of need to enable employees to learn new processes and troubleshoot issues independently
Real-time Analytics & Insights: track user engagement to focus on specific pain points and make data-driven decisions to improve adoption rates
Continuous Improvement: enable on-going monitoring and feedback collection to identify areas for improvement, optimize training materials, and refine change management strategies over time
Scalability & Consistency: ensure consistency with standardized content and workflows across teams and locations
Content Development & Maintenance: leverage pre-built content on a time and materials basis to support clients
UPK Content Conversion and Update: rapidly convert UPK content into fully editable Opus documents

Faster implementation: speed up the implementation process, allowing systems integrators to deliver solutions to their clients more quickly
Improved user adoption: reduce the amount of training and support needed
Reduced costs: lower costs for systems integrators
Better outcomes: improve the overall outcomes of technology implementations
Revenue share: If desired, Epilogue can potentially share Opus revenue for a qualified referral/resell

Enhanced Onboarding: Opus provides personalized guidance, simulations, job aids and walkthroughs to ensure users quickly understand functionality. CSAT is improved and user abandonment is reduced
Improved Feature Adoption: Many software products have extensive features that users may not understand. Opus actively guides users through with simulations and walkthroughs
Lower Cost Customer Success and Support: Opus delivers self help resources (knowledge base, Books, job aids) within the software interface
Efficient Content Development & Maintenance: From a single recording, a non-technical subject matter expert creates multiple high-quality standardized outputs quickly and easily. As the software changes, the SME quickly and easily updates the Opus content