Opus Generated Content Types and Their Crucial Role in the Adoption of Your Critical Applications
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- Digital Adoption Platforms (DAPs)
- Human Capital Management (HCM)
- Digital Transformation in Healthcare
- Customer Experience (CX)
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- Customer Relationship Management (CRM)
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Some organizations attempt to reduce training costs by cutting training staff, or by outsourcing training efforts. But Epilogue Systems has a better idea!
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A new tool that is emerging in eLearning is called contextual guidance. So what is contextual guidance? Simply put, it is the act of using the context of what a user is doing to guide them through a desired outcome.
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You can’t improve what you can’t measure. So why don’t we measure user onboarding metrics for new enterprise applications? Here are 5 onboarding metrics you should be tracking (and why).
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Performance guidance software, which guides users through the process of learning a software application
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You’re just days from your go live date—and it’s pretty exciting. You’ve invested a lot of time and energy in selecting the right vendor to solve your business need. You’ve made sure you have a solid business case, including calculating ROI. And, you’ve worked with the C-suite, mid-level managers, and even end users to make…
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Most people forget 77 percent (!) of newly learned information in six days. A performance support system can help increase employee productivity by providing support at the point of work.
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If you are considering Digital Performance Support (“DPS”) as part of the on-boarding and user experience for your application or application project, it’s important to know, as with any new capability, there’s a right way to do it and there’s definitely a wrong way.
