Customer Support
At Epilogue Systems, we are committed to providing responsive and effective support to ensure our customers can fully leverage the power of Opus.
How To Reach Us
In-App Support: Use the chat tool integrated within Opus to connect directly with our support team. This is the fastest way to get assistance while using the software.
Email Support: Reach out to us at support@epiloguesystems.com for any inquiries or issues.
This intuitive tool ensures fast and effective assistance when you need it most.
Support Hours
Our team is available to assist you during business hours: Monday to Friday: 9:00 AM to 5:00 PM (Eastern Time)
Our Commitment
We strive to address all customer inquiries promptly and effectively. Our support team is dedicated to delivering quick resolutions and ensuring your satisfaction with Opus.
Self-Service Resources
Opus includes comprehensive in-app documentation to help you navigate and make the most of the software. This resource is designed to empower you to find answers and guidance independently whenever needed.
Customer Feedback
We value your input! You can provide feedback on your support experience or suggest improvements using our in-app support tool. Your insights help us continue to enhance our services.
Customer Training
While our support team focuses on your needs, our Customer Success team offers dedicated training and resources to help you and your team effectively utilize Opus. For more information, contact your Customer Success representative.